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Friends and Family Test October 2017

FFT Oct 17

Staff are always kind and helpful.

I was very satisfied because the GP was very helpful and I didn't have to wait.

Dr was dismissive of my injury and didnt explore many options for diagnosis and his suggested treatment was totally insufficient. Got a second opinion from another doctor and they said your Drs approach was very poor. This is not the first time my family have been treated in the same manner by the same Dr at your surgery.

Tel call on time- all travel jab questions answered.

Friendly and efficient treatment.

Well run surgery, friendly & helpful staff. Visual help & advise on screen.

"All at Manor St very polite and efficient always.
(sent with Lasers)"

All very helpful

Seen on time by dr walker. Very thorough. Cheers

I've been a patient of the practice for many years and have never had any problems and always found the staff friendly and helpful

Helpful staff, good service

On time

Really friendly, professional. Went out of her way to listen and take help me with an issue to save me time. Really recommend her

Ive been ill since the beginning of July, Ive had much help and have been past from pillar to post and I still dont know whats wrong.

Seen on time, very professional and helpful.

We are always seen if an appointment is needed on the day. Bar one Dr, the care we receive as a family is fantastic. Thankyou Manor street.

Lovely nurse, no waiting time

The dr was not sympathetic, I was very nervous at the appointment and was left to feel like I was wasting the drs time. The appointment was 30 mins late starting and there was no apology for the delay.

I didn't have to wait long and the doctor listened sympathetically and was helpful

Quick and efficient

Availability of appointments and always on time!!

Polite staff and got seen on time, thank you.

Seen exactly on time

I had eleven clips removed from two remaining surgical wounds, 14 days after having keyhole surgery.

I have been with then 30 years same two doctors Dr Manton and Doctor Hallan but Dr Hallan has now retired and Dr Manton has discussed my complicated health with a new Doctor ( Dr Brennen ) so I still have two GPs who understand. There support and understanding is remarkable. The staff behind the scenes understand how difficult communication is with a deaf person which I am and go out of their way to email me with Transport to hospitals or as happened recently sorted an issue with a London hospital. You have everything you need with this surgery

Appointment on time reception excellent and the whole place was spotless

I am happy with the service I have received over the past year or so

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