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Who is a Carer?

A carer is anyone, irrespective of age, whose life is someway affected because of the need to take responsibility for the care of a person who has a mental problem, a learning difficulty, is elderly and frail or whose health is impaired, including the parents of a child with a disability (parent carers).

They do not get paid.

Many people who support others do not even realise they are carers.

  • Carers can be any age
  • Carers can be either sex
  • Carers can be from all backgrounds, cultures and communities
  • Carers can be family members, neighbours or friends
  • Some carers may care for more than one person

Supporting Carers

It is the policy of the Practice to identify and support carers. We try to identify carers by the following means:

  • Newly registering patients are asked if they are a carer or if they have a carer.
  • The practice website contains information about identifying carers.
  • Our Reception staff are asked to be aware of patients who regularly collect prescriptions or messages for other patients of the practice. These patients are asked if they are carers
  • Carers may be identified opportunistically during the course of consultations.

Once a carer is identified:

The Carer or patient who has a carer is identified on our Clinical system and a note is added to the computer record of the carer and the cared for person (if that person is registered with the practice).

Unless we are told otherwise we will refer the carer to Carers in Hertfordshire, the carer will then receive a free carers information pack, regular updates and events and the Carers in Hertfordshire newsletter Carewaves. They can also find out about more specific services that will help them in their caring role or provide them with a break.

Please ask at Reception for more information.