Manor Street, Berkhamsted, HP4 2DL
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WE WILL BE CLOSED FROM 1.30 – 5.30PM WEDNESDAY 8th FEBRUARY FOR STAFF TRAINING Winter 2022 Newsletter – Created by our Patient Participation Group Face Coverings Help Us Help You, Be Kind Young Carers Support
How can I book an appointment?
PLEASE NOTE WE NOW HAVE CHANGED TO A TELEPHONE APPOINTMENT FIRST SYSTEM FOR ALL DOCTORS APPOINTMENTS.
You can book an initial telephone appointment by either calling the practice or booking an appointment online through one of the online service providers.
The Doctor will then call you in during or close to your telephone appointment time slot and if you need to be seen will arrange a Face to Face Appointment for you.
If you need an urgent appointment you should always call.
Please call early in the morning if you need an “urgent” book on the day appointment or after 10am if it’s not urgent. You may be asked what the appointment is for by the receptionist in order to guide you to the most appropriate clinician. Please answer their questions as fully as you can in order to help them book the best suited appointment for you.
Nurses and Healthcare Assistants:
Our nursing team are fully operational and seeing patients who require to been seen in the practice, please call the surgery if you need to book an appointment with them.
There are a number of different online service providers that allow you to access aspects of your medical record, book appointments and request repeat prescriptions. To register for these services you will first of all need to complete our online access form, you can do that HERE.
Once the forms have been submitted we will also need to confirm your identity by seeing two forms of identification, one will need to be a photo I.D in the form of Driving License or Passport, and the other a bank statement or utility bill. You will have to do this in person however we are trialling a system where if a photo of you holding the forms of identification so we can verify you can be sent to us we will accept this as well.
Not all available appointments are visible online, if you cannot find a convenient time or the type of appointment you need, please call the surgery.