Manor Street, Berkhamsted, HP4 2DL
WE WILL BE CLOSED FROM 1.30 – 5.30PM WEDNESDAY 8th FEBRUARY FOR STAFF TRAINING Winter 2022 Newsletter – Created by our Patient Participation Group Face Coverings Help Us Help You, Be Kind Young Carers Support
The Surgery uses a data processing company called DocMail to handle some mailings to patients. Typically, this is for bulk mailings such as the invitations to attend the flu clinics where it is difficult to accommodate the administrative work involved without affecting our ability to serve patients. This is permissible under guidance from both the Information Commissioner’s Office (ICO) and the Department of Health (DoH) subject to the provisions of the Data Protection Act
The Surgery has strictly adhered to this guidance in setting up the partnership with DocMail.
Please find below some more information about DocMail and how we work with them to ensure that we protect our patients’ personal data at all times.
DocMail is provided by CFH Total Document Management Ltd a secure print and mailing company who provide print and mailing services for Local Government, GPs, Dentists, Medical practices, Schools, Exam Boards and Banks etc. throughout the UK.
The system can be found online at www.docmail.co.uk and requires a secure user name and password for us to log on and upload our letters and address lists to create the printed output for dispatch to Royal Mail. The system allows us to upload a letter template and mailing data for the patients we want to write to via a secure web portal.