Manor Street Surgery

Manor Street Surgery

Manor Street, Berkhamsted, HP4 2DL

Current time is 20:36 - Sorry, we're closed


Telephone: 01442875935

Fax: 01442 875936

Out of Hours: 111

Patient Access Registration

  1. Go online to Patient Access
  2. Click on – Register
  3. Enter your details and click continue
  4. Enter your email address and create a password, tick to accept terms and conditions and click create account
  5. You will receive an email, click verify account and re-insert your email address and password.

When on your dashboard –

  1. Click Link your GP Practice and type in our postcode HP4 2DL, select Manor Street Surgery
  2. You will then be asked ‘Have you received a letter from your practice?’ select No.
  3. Select continue
  4. Confirm you details are correct and supply the first line of your address in the box, re-insert your password
  5. Click done

This gives you ONLY basic access to your account so you need to email us with a photograph of yourself holding your identification in order for us to upgrade to a full account.

Please send the email to We need to be able to clearly see your photo ID and name printed on it as well as you, you will have to include your name and address in the body of the email.

If you experience any difficulty please send us an email and one of the reception team will call to assist you.

Suitable ID

Valid Passport

Valid Driving License

Birth Certificate

Bank Statement (within 3 months)

Utility Bill (within 3 months)

Registration by Proxy

You can now use Patient Access on behalf of loved ones and those you care for to book appointments, order repeat prescriptions and, where appropriate, view and share medical records.

This is designed for all users of Patient Access who need to use the service on behalf of someone else. This may include:

Families with young children

Those who care for a family member or friend who finds using the internet difficult

Professional carers

When the GP Practice registers you for proxy access, you will need to provide your identification (ID) to establish you are the person that you say you are. Please check with the practice regards the type of ID they require.

A legal basis will also be required. If the relative or person you wish to act on behalf of is aged over 11 years, consent from them for the proxy access must be provided to the Practice and recorded as a formal written consent:

Written consent. A signed consent form, or a letter from the relative or person, requesting that you are given proxy access. This form should also detail the level of access you will require, if you are uncertain about what access you require, please discuss this with the GP Practice. Examples include: access to book appointments and order repeat prescriptions only; or access to book appointments, order repeat prescriptions, view the patient’s medical records, share or download the patient’s medical records.

The registration form for you to download is available below.

Proxy Access Registration and Consent Form

Once you have filled in the registration and consent form you will need to EMAIL this to the practice on or post it to the practice for the attention of our Registrations team.

Once you are registered for online patient access you can access online appointment bookings, test results and order repeat prescriptions through the link here: